Our Clients

What our Clients say about Us!


I would like to take this opportunity to thank you for your superb team coaching especially in creating a wonderful and stronger team at the end of your session. Your ability to identify the disruptive forces and helping us to blend and complement each other has certainly improved the morale and spirit of my team. They are more confident and ready to accept the challenges ahead. It was indeed a great and valuable 6 sessions which has created a great bond  among my team members.

Once again thank you very much for your passionate coaching.

Datuk S. Viswanathan


Head (Fleet Management), TNB

April 15, 2019

“Frances mentored me as I was in the process of renewing my coach credential. I’m so grateful I met such an amazing coach! Her level of mastery is stellar and the session led to a number of very valuable insights for me in my journey as coach. I enjoyed every minute of it and learned a lot from her presence, kindness and the purity of her coaching. Thanks Frances for helping me become a better person and a better coach!”

Sylvain Mahe


Entreprise Agile Coach | Consciousness and Leadership Coach | Life Transformation Coach | Speaker | Inspirer

February 15, 2019

“Frances worked with our external business partner and us on TEAM COACHING. The session consisted of a diverse range of functions from both companies, from the General Managers, Finance, alliance management and marketing. This session enabled us to understand both parties better, both on a personal and business perspective. I really enjoyed the session with Frances as she masterfully navigated us to understand our priorities to come to a mutual agreement to help each other achieve our goals. I would recommend her to any clients who will benefit from her experience.”

Julian Soon CA (ICAA)


Associate Director - Financial Planning & Analysis (Asia Pacific) at MSD

April 8, 2017

“Dr Frances mentored me in my journey to be a professional coach. She was patient, helpful and provided me with deep insights on what good coaching is. As she reviewed my coaching sessions, I noticed she has an in-depth knowledge of ICF’s core competencies and guided me on how to improve my craft for the better!”

Charles Perez Chee


Passionate about Career Guidance and Work Psychology

September 21, 2016

“Coaches need coaching too and I enjoyed being coached by Frances Penafort. She asked many powerful questions that made me look inside for answers and focussed on helping me connect my issues with my bigger overall goal. The solutions became much more meaningful as she helped me zoom in on everything that I needed to do to take action and move forward. I achieved true clarity on what I needed to do and was able to implement immediately and achieve results!”

Rohaizan Sallehudin


Executive Coach for Personal Excellence | ICF Certified

February 2, 2016

“Frances is a truly outstanding coach. In only an hour’s session,she coached me through a personal issue that has plagued mefor years. An issue that was also impacting my professional life.The insight that was realised with Frances’ coaching is priceless – THANK YOU Frances!!!”

Sita Subramony


Specialist Consultant ▪ Insights ▪ Brand ▪ Marketing ▪ Retail ▪

September 11, 2015

“Dr. Frances has been a catalyst for my professional growth as a team leader. She is able to engage both the heart and mind in identifying blind spots, raising self insight and resolving workplace issues. Her ability to connect with people of diverse cultures, together with her techniques for breaking down the barriers to real conversations are valuable for leaders whose endeavour to build high performance teams. ”



Business Unit Director, Pharmaceutical Industry

25th Jan 2018

“Dr. Frances as my coach, has provided a lot of good insights. Especially in the area of the blind spots and a fresh perspective of how people preferred to be treated or work with. The paradigm of the Parent to Child and Peer to Peer mindset in how we work with people is has challenged me to try and be less assertive in my communication style. I am a factual person that prefer to have a confrontational communication style. But she has helped me to see, that this style in most companies do not work well with the direct confrontation style and also that showing care is more important than being technically strong. Another important aspect that she has managed to help me to do was to learn to let go of certain things that are beyond my control and not spend too much of my energy and effort in pursuing and reinvest that time to more constructive time for his team members.”



Associate Director in a Pharmaceutical Company

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“I found the coaching sessions with Dr Frances extremely helpful in my line of work. Instead of a “one-size fits all” coaching sessions, she took the time to understand ME, my motivations and incentive. All of these three things were then used to help me tailor my own “right” solutions. I found the self-awareness parts of the coaching sessions very enlightening.”



Executive Director, Financial Services Industry

23rd Aug 2018

“Dr. Frances is such an amazing coach that has successfully help me to overcome personal issues related to work and also improve my communication with my team. She is so understanding that you feel free to discuss your concern with her. I am very grateful to TNB for giving me the chance to have her as my coach.”



13th Sept 2018



Together We Grow Professional Strengths

“Part of our core values includes; treating our clients with utmost respect, upholding diversity, honesty, integrity and business ethics in all aspects of our business.”



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